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    Since 2003, a loyal group of readers have enjoyed our entries known as Terrific Tuesday Tidbits. Be sure to subscribe to our Blog so that you can continue to read short thought-provoking entries as they are posted.

    2024年2月20日 · Goal Setting,Communication,Leadership,Performance
    Every day and in every situation, we are at a crossroads, whether it’s apparent or not. We can...
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    2024年2月6日 · Communication,Customer Service,Mindset,Work Styles
    In customer service training, they often share that a smile can be “heard” over the telephone....
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    2024年1月23日 · Communication,Expectations,Conflict
    Wow! This is a topic about which I could write several posts. We have boundaries in our...
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