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A Coaching Story
June 24, 2025Over the years, I have worked with a variety of coaching clients but when I get to work with a colleague in the HR field, it makes it even more interesting. “Scott” offers services that overlap some of mine, but we have some areas where we differ. The challenge he presented for our coaching...May 13, 2025One of my first clients, “George”, was a successful realtor who was seeking support as he was establishing his own real estate business. He was referred to me but wasn’t quite sure how I would be able to help him since I wasn’t a realtor. George shared that he was working with someone who was...March 28, 2023Situation: Sharon and her husband had been running a family-owned business for almost 20 years. Over the years, the business began failing. Having lost a major client, not being able to keep up with expensive technology, and competing with other larger companies who were able to produce faster...Coaching
October 21, 2025April 8, 2025For years, when there was a need for a new leader, organizations looked to the best widget makers and promoted them. The thought process was that if you were technically good at your job, you could teach others to perform at the same level of productivity. For years, management consultants were...December 17, 2024In the expression, “I lost my head for a moment”, it’s possible that for that one brief moment, you stopped thinking rationally and instead are responding emotionally. These feelings may be of irritation, anxiety, or confusion, but soon you hopefully pop back into self-awareness. With my...More PostsCommunication
November 18, 2025July 29, 2025We build trust by how reliable we are and well we follow through on our word with action. Look around you within circle at work – your team, your peers, your supervisor. Do you trust them all? Can you depend on them to bring the results that they promise within the timeframe agreed upon? Being...It was early morning, and we were gathered in the hotel lobby when I walked up to Andrea and said, “Thank you!”. She looked at me funny, wondering why I was thanking her. You see Andrea was a project manager on a training rollout of 25 classrooms taking place in Columbus, Ohio. This was the...More PostsConflict
November 18, 2025October 7, 2025The four main generations currently working together in the workforce are: Baby Boomers (born 1946-1964), Generation X (born 1965-1980), Millennials (born 1981-1996), and Generation Z (born 1997-2012). Generation Alpha is also being considered, although they are still relatively young and...More PostsCustomer Service
September 24, 2024Once on a vacation, we chose to have dinner in the restaurant of our upscale historical hotel....August 6, 2024July 23, 2024Perhaps you are "in sales". Even if it isn’t in our job titles, aren’t we selling something to...Diversity
December 2, 2025Each generation is molded by the events that occur as they are moving from children to teenagers to young adults. Current events that happen locally, nationally, and even internationally will impact their age group. Economic variables and media will identify each group as well. These will shape...April 22, 2025When buying a new car, if a salesperson shares a rehearsed spiel to make a sale, I get turned off. What would impress me is having someone listen to my needs and interests. Am I there to find a new car that has amazing new technology? Do I have colors picked out for the outside and the inside of...December 5, 2023The holiday season is a time of joy and celebration for many faiths. From November 1st to January 15th, there are approximately 29 holidays observed by 7 of the world's major religions. With such rich diversity, how can we be inclusive in our holiday greetings? I choose to wish people "Happy...Expectations
July 29, 2025We build trust by how reliable we are and well we follow through on our word with action. Look around you within circle at work – your team, your peers, your supervisor. Do you trust them all? Can you depend on them to bring the results that they promise within the timeframe agreed upon? Being...February 4, 2025When my assistant’s young son occasionally comes with her to work in my home office, we sometimes have some small tasks for him to perform. He loves shredding most of all. When I show him a task – he’s proud to announce: “I’m on it!” How good is your do-to-say ratio? How do you present yourself...November 5, 2024A while back, it had been shared with me that there are three things that are truly a waste of our time and energy: Worry, Fear and Anger. Think about them and possibly how often you go to any of these emotions. It’s human to do so, but it’s probably in our best interest to move away from these...More PostsGoal Setting
October 21, 2025May 20, 2025October 8, 2024The Martian: Facing One Challenge at a Time If you haven’t seen the Oscar-nominated film starring Matt Damon, there’s a treat in store for you. The Martian (released on October 2, 2015) is based on a science fiction novel but much of what takes place seems to be scientifically possible;...More PostsMotivation
September 9, 2025Earlier this year, I was asked to provide a program that focuses on The Platinum Rule and specifically not to include any training on the DiSC® Behavioral Theory. Many of us are probably familiar with The Golden Rule – treat others like you prefer to be treated. The Platinum Rule, on the other...December 3, 2024In the past I’ve asked you to be kind to your loved ones, your coworkers, your neighbors, and strangers on the street. Today is different – I want you to be kind to someone who has generously opened their hearts to others: You! This week, your task is to relax and pamper yourself in whatever...November 5, 2024A while back, it had been shared with me that there are three things that are truly a waste of our time and energy: Worry, Fear and Anger. Think about them and possibly how often you go to any of these emotions. It’s human to do so, but it’s probably in our best interest to move away from these...More PostsNetworking
February 18, 2025Growing up, I was very fortunate to have a clear path knowing that after HS, I was going to attend college. As the child of two immigrants who came to the US for a better life and to avoid communism, there was never any doubt that I would be the first to go to college in my family. As I was...September 12, 2023Once when visiting family and friends in Illinois (outside of St. Louis), a cousin’s daughter shared that at her high school, they are all issued laptops on which to take notes in their classes. They also had all their textbooks loaded which was probably a positive thing. She shared that she...March 21, 2023A few years ago, a professional colleague approached me since she was in transition, having just lost her job. We were members of the same professional organization, but she was prohibited from attending on a regular basis by her supervisor who was also a member. So, she was turning to me for...Obstacles
October 21, 2025October 7, 2025The four main generations currently working together in the workforce are: Baby Boomers (born 1946-1964), Generation X (born 1965-1980), Millennials (born 1981-1996), and Generation Z (born 1997-2012). Generation Alpha is also being considered, although they are still relatively young and...September 23, 2025More PostsSelf-Improvement
October 21, 2025Organizations often reserve leadership development for those already in positions considered leadership or management, sometimes only in the middle or last third of their professional careers. We have been allowed to work with many considering emerging or potential leaders. Yet, leadership can be...February 18, 2025Growing up, I was very fortunate to have a clear path knowing that after HS, I was going to attend college. As the child of two immigrants who came to the US for a better life and to avoid communism, there was never any doubt that I would be the first to go to college in my family. As I was...More PostsStress
November 18, 2025August 12, 2025If it is to be, it is up to you (me). We can possibly be over stimulated each day with an overwhelming amount of information, and so much of it is likely to be negative. So, what can we do about it? In his book, “The Negativity Fast: Proven Techniques to Increase Positivity, Reduce Fear, and...December 3, 2024In the past I’ve asked you to be kind to your loved ones, your coworkers, your neighbors, and strangers on the street. Today is different – I want you to be kind to someone who has generously opened their hearts to others: You! This week, your task is to relax and pamper yourself in whatever...More PostsTeam Work
December 2, 2025Each generation is molded by the events that occur as they are moving from children to teenagers to young adults. Current events that happen locally, nationally, and even internationally will impact their age group. Economic variables and media will identify each group as well. These will shape...September 23, 2025July 15, 2025For team members to feel appreciated, they need three psychological needs to be met: autonomy, competence, and relatedness. When these areas are realized, people tend to be happier, healthier and more productive. We can definitely see how this would play out in our personal lives but when...More PostsTime Management
September 23, 2025March 18, 2025When you have remote workers who are no longer commuting to work every day, we can surely add more projects and tasks? After all, they are at home. They have an extra 1-2 hours per day which we are giving them by letting them work there. Sorry, but it does not quite work that way. It only adds...October 8, 2024The Martian: Facing One Challenge at a Time If you haven’t seen the Oscar-nominated film starring Matt Damon, there’s a treat in store for you. The Martian (released on October 2, 2015) is based on a science fiction novel but much of what takes place seems to be scientifically possible;...More PostsWork Styles
December 2, 2025Each generation is molded by the events that occur as they are moving from children to teenagers to young adults. Current events that happen locally, nationally, and even internationally will impact their age group. Economic variables and media will identify each group as well. These will shape...October 7, 2025The four main generations currently working together in the workforce are: Baby Boomers (born 1946-1964), Generation X (born 1965-1980), Millennials (born 1981-1996), and Generation Z (born 1997-2012). Generation Alpha is also being considered, although they are still relatively young and...September 9, 2025Earlier this year, I was asked to provide a program that focuses on The Platinum Rule and specifically not to include any training on the DiSC® Behavioral Theory. Many of us are probably familiar with The Golden Rule – treat others like you prefer to be treated. The Platinum Rule, on the other...More Posts
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