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Learning Objectives:
- Identify your own behavior style
- Maximize your own behavior strengths
- Increase your appreciation of all other styles
- Anticipate and minimize potential conflict situations
Person-To-Person:
Becoming a More Effective Communicator
Good communication depends on more than effective speakers. You need
effective listeners, too. Learn to listen with the clarity, focus and purpose
it takes for total and successful communication.
Learning Objectives:
- Discover your preferred listening approach
- Understand the focus, motivation, and behavioral indicators of the five listening approaches
- Appreciate the value of different listening approaches in various environments
- Develop effective listening strategies and create a personal environment
Have an ATTITUDE?
Your Role in Creating a Positive Environment
An empowering program designed to help people understand that how they
perceive and respond to events around them is their choice. This awareness is
the first step in changing negative attitudes to positive ones.
Learning Objectives:
- Transform negative attitudes into positive ones
- Foster communication and teamwork
- Overcome self-imposed limitations, fears, and doubts
- Inspire innovation and leadership
- Develop effective new goal-setting and problem-solving techniques
- Create a climate of empowerment
Coping with Stress:
The Power of Relationships
Focusing on the interaction of stress, coping resources, and satisfaction in
four life areas: Personal, Work, Couple, and Family.
Learning Objectives:
- Examine stress, coping resources, and satisfaction levels in four life areas
- Increase awareness of effective stress management techniques
- Create a plan for achieving individual goals
- Invest in oneself and incorporate positive change in one's life
Full Plate?
Becoming the Master of Your Time and Energy
Wanting to save yourself and your organization time and money? Shorter
deadlines, competing priorities, endless meetings, interruptions and
ever-greater expectations are just some of today's time challenges. We will
explore these challenges so that you can master your own time.
Learning Objectives:
- Develop your "Can Do" attitude
- Clearly establish goals by prioritizing and analyzing your time use
- Plan for effectiveness by scheduling, controlling interruptions and improving the use of all meeting time
- Master the flow of paperwork and increase your delegation skills
- Conquer procrastination and develop "time teamwork"
Maximizing Every Individual's Contribution to the Team
Having trouble getting the team's project completed? Help team members do the
right thing at the right time. Participants will discover how to work from
each other's strength, value each contribution and achieve breakthrough
performance.
Learning Objectives:
- Identify your own individual approach to teamwork
- Clarify roles and reinforce strengths of all team members
- Understand and encourage team innovation and problem solving
- Achieve high-performance team results through effective individual contributions
Learning to Fly with ALL of the Geese
Leaders come in many varieties, ranging from charismatic visionaries to the
unassuming team players who help their peers work together in accomplishing
goals set by others. Most leaders display several leadership characteristics
and these are explored in 12 dimensions of leadership.
Learning Objectives:
- Discover how you want to lead
- Learn what kinds of leaders you want to follow
- Determine the dimensions of leadership needed by your organization
- Gain insight into creating committed followers
Diversity: A Workplace Asset
Helping employees learn how they personally respond to workforce diversity
issues, and where they need to develop increased understanding. It is the
foundation on which authentic communication, acceptance, teamwork and
successful futures will be built.
Learning Objectives:
- Recognize the reality of individual uniqueness
- Identify your opinions and feelings about workforce diversity
- Increase both personal and workplace productivity
- Expand your appreciation of differences
- Identify potential areas of conflict, and gain insights to achieve positive resolution
Learning Objectives:
- Identify your personal approach to learning
- Recognize why you want to learn
- Understand how you prefer information to be structured for effective learning
- Discover how you prefer to be involved in the learning process
- Develop your personal learning strategy and create an action plan to maximize learning
Transition - The Personal Path Through Change
Designed around Dr. William
Bridges' three-phase transition model of Endings, The Neutral Zone and New
Beginnings, this program is a road map to guide people from resistance to
acceptance to action.
Learning Objectives:
- Actively engages people in responding to change
- Introduces a practical, guided process for moving through the 3 phases of transition
- Incorporates DiSC® a proven approach to understanding emotions and behavior in changing situations
Managing Work Expectations & Transforming Attitudes
Certain employment expectations, such as salary, hours, and job duties are
clearly understood by both employer and employee. Other expectations are so
intimately linked to an individual's concept of work that they often times go
unspoken or unacknowledged. By exploring these 10 work expectations,
attitudes can be transformed:
- Recognition
- Autonomy
- Expression
- Career Growth
- Diversity
- Teamwork
- Structure
- Comfort
- Balance
- Stability
Learning Objectives:
- Explore 10 key expectations plus information on compensation expectations
- Discover which expectations are most important to YOU
- Learn how to communicate your expectations to others
- Get feedback on managing your expectations
- Improve your outlook and enhance your attitude toward work
- Enjoy the benefits of increased job satisfaction and improved performance
Sexual Harassment: Is It or Isn't It?
As members of an organization interact internally and with clients and
vendors, sexual harassment issues may exist. This training program will help
individuals have a greater understanding of identifying, understanding,
preventing, and reporting harassment behavior should it occur in the
workplace.
Learning Objectives:
- Define Discrimination, Harassment, Sexual Harassment, Quid Pro Quo and Hostile Work Environment
- Explore myths about Sexual Harassment
- Review the latest harassment legislation
- Discuss scenarios (with videotaped vignettes) that may or may not demonstrate Sexual Harassment
We Have To Start Meeting Like This:
Having Effective Meetings
Meetings, are they really necessary? What can you do to make your meeting time
more effective as the facilitator and as a participant?
Learning Objectives:
- Define what makes a meeting ineffective
- Explore the value of the committee system
- Discuss the need and components of an effective agenda
- Compare consensus vs. true consensus
- Experiment using a facilitative agenda
Working with Volunteers:
Getting People To Say "Yes"
People's time is more stretched than ever. Many people belong to
organizations for different reasons but there is work that needs to be done
behind the scenes to help the organization function and grow. How can you get
volunteers to give some of their time to help the cause?
Learning Objectives:
- Clarify different reasons why members join organizations
- Review four steps for increasing member involvement
- Define the human resources of an effective organization
- Share best practices with other participants
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